Frequently Asked Questions
Expert support for your underwater adventures.
How do I determine the correct size for my wetsuit or BCD?
We provide detailed size charts on every product page. We recommend taking accurate measurements of your chest, waist, and height while wearing thin undergarments to ensure a secure yet comfortable fit for diving.
What is the standard shipping time for diving equipment?
Orders are typically processed within 1-2 business days. Standard shipping within the continental US takes 3-5 business days, while international shipping may take 7-14 business days depending on customs.
Do you offer professional servicing for regulators and computers?
Yes, Aqualung® equipment should be serviced annually by an authorized technician. You can use our store locator to find a certified service center near you to maintain your warranty and ensure safety.
What is your return policy for gear that doesn't fit?
We offer a 30-day return policy for all unused items in their original packaging. Please note that for safety reasons, life-support equipment like regulators cannot be returned once they have been submerged in water.
Are your products covered by a manufacturer warranty?
All Aqualung® products come with a limited warranty against defects in materials and workmanship. Duration varies by product category, typically ranging from two years to a limited lifetime warranty for original owners.
How should I clean and store my gear after a salt-water dive?
Rinse all equipment thoroughly in fresh water after every use. Allow gear to air dry completely in a shaded area away from direct sunlight before storing it in a cool, dry place to prevent material degradation.